Q&A: Moving and Your TRICARE Coverage (2024)

Q&A: Moving and Your TRICARE Coverage (1)When you move, it’s important to make sure your TRICARE coverage is ready to move with you. Updating your information in DEERS and with your regional contractor are important parts of the moving process. By being proactive, you can ensure that you and your family have access to the care you need in your new location. (U.S. Army photo by Fort Jackson Public Affairs Office)

5/24/2024By:TRICARE Communications

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Information for Patients: About TRICARE | Qualifying Life Events | Defense Enrollment Eligibility Reporting System

FALLS CHURCH, Va. – As summer approaches and permanent change of station (PCS) season kicks into high gear, many military families find themselves preparing to move to a new duty location. Amid all the packing and planning, it’s important to make sure your TRICARE coverage is ready to move with you.

“Moving is a TRICARE Qualifying Life Event,” said Shane Pham, an analyst with TRICARE Policy and Programs at the Defense Health Agency. “This means that your family members may be able to enroll in or change their TRICARE plans.”

A QLE opens a 90-day period for you and your family to make eligible enrollment changes, as described in the TRICARE Qualifying Life Events Fact Sheet. This means you have 90 days from the date of your move to change your plan. You must change your address in the Defense Enrollment Eligibility Reporting System (DEERS).

Here are answers to common questions about TRICARE and moving.

Q: I’m planning to move soon. What do I need to do to maintain my TRICARE coverage?

A: After you move, the first step is to update your information in DEERS. You’ll need to provide your new address. Your address determines whether or not you live in a Prime Service Area. You should also make sure your phone number and email address are up to date, too. This ensures you receive important notifications from TRICARE about your coverage.

If you don’t update DEERS after you move, you may have problems getting care. In some cases, you may be disenrolled from your TRICARE plan if your address isn’t up to date in DEERS.

Tip: Don’t disenroll from your current TRICARE plan before you move. Your current plan will cover you on your way to your new location.

Q: How do I update my information in DEERS?

A: You can update your contact information in DEERS online via milConnect, by phone, or by visiting a local ID card office.

Q: Do I need to do anything else after I move?

A: Yes. You should call your regional contractor to update your address.

Your next steps are based on your beneficiary status and TRICARE plan.

If you have TRICARE Prime and your new location is in a Prime Service Area, you’ll need to choose a new primary care manager (PCM) after you move. Your PCM is the doctor or other health care professional who provides your routine care and referrals. You can choose a new PCM by calling your regional contractor or using the online portal on their website. TRICARE Prime isn’t available everywhere. You may have different health plan options when you move. Check the Plan Finder to learn more.

If you have TRICARE Select, you don’t need to choose a PCM. You can use the Find a Doctor tool to search for TRICARE-authorized providers near you. Remember, you’ll pay less out of pocket if you get care from TRICARE network provider.

Check out Moving to learn more about what you need to do when you move based on your TRICARE plan.

Q: I have prescriptions. What should I do about my prescriptions when I move?

A: It’s a good idea to fill any prescriptions you need before you move. This can help you avoid running out of medication during the transition. Once you’re settled in your new home, you can transfer your prescriptions to a new pharmacy. You can do this by contacting your new pharmacy and providing them with your prescription information, or by asking your current pharmacy to transfer your prescriptions to the new location.

You can also transfer your prescriptions from a retail pharmacy to TRICARE Pharmacy Home Delivery. If you already use TRICARE Pharmacy Home Delivery, be sure to update your shipping address with the TRICARE Pharmacy Program contractor, Express Scripts.

For more information on managing your prescriptions, visit TRICARE Pharmacy Program.

Remember that updating your information in DEERS and taking steps to maintain your TRICARE coverage are important parts of the moving process. By being proactive, you can ensure that you and your family have access to the care you need in your new location. If you have any questions or need help, you can contact your regional contractor or visit the TRICARE website for more information.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.

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Q&A: Moving and Your TRICARE Coverage (2024)

FAQs

Q&A: Moving and Your TRICARE Coverage? ›

A QLE opens a 90-day period for you and your family to make eligible enrollment changes, as described in the TRICARE Qualifying Life Events Fact Sheet. This means you have 90 days from the date of your move to change your plan. You must change your address in the Defense Enrollment Eligibility Reporting System (DEERS).

How do I change my address on TRICARE? ›

Update your information in DEERS:
  1. Online via milConnect;
  2. By phone: 1-800-538-9552 (TTY/TDD: 1-866-363-2883);
  3. By fax: 1-831-655-8317; or.
  4. By mail:

How do you use TRICARE when on leave? ›

You must get a referral from your primary care manager (PCM) for nonemergency medical or dental care. If you move when you are on terminal leave, you can get care at any military hospital or clinic, but you must stay in TRICARE Prime at your current duty station.

Can you change your TRICARE plan online? ›

Change your plan: If you're already enrolled in a TRICARE Prime or TRICARE Select plan, you can switch health plans. You can also switch between individual and family enrollment. You can change plans online, by sending in an enrollment form or by calling us.

What is a qualifying life event for TRICARE? ›

This fact sheet is not all-inclusive. For additional information, go to www.tricare.mil. A Qualifying Life Event (QLE) is a certain change in your life, such as moving, marriage, birth of a child, or retirement from active duty.

How do I change my primary address? ›

You can:
  1. Go to USPS.com/move to change your address online. You do not need to pay a separate company to change your address. Scammers may charge $40 or more to do what you can do for just $1.10 using the "Who is moving?" ...
  2. Or go to your local post office. Ask for the Mover's Guide packet.
Dec 15, 2023

How do I change my state of residence in the military? ›

To Request a Change of Legal Residence:

The formula for changing your State of legal residence/domicile is simply stated as follows: physical presence in the new State with the simultaneous intent of making it your permanent home and abandonment of the old State of legal residence/domicile.

Will my TRICARE work in another state? ›

Your TRICARE eligibility doesn't change when you move. But it may change your health plan options. Keep these things in mind when you know you're about to move: Don't disenroll from any plan before you move.

How long does TRICARE last after leaving the military? ›

Military retirees can continue TRICARE coverage indefinitely after leaving the service, but generally speaking, other veterans cannot. When you leave the service, you may be surprised at the how much civilian health care actually costs.

Can I use TRICARE for life anywhere? ›

Be sure to submit proof of payment with all overseas pharmacy claims. This includes an itemized bill or invoice. No matter where you live or travel, TRICARE For Life has you covered. Check out the TRICARE For Life Handbook and the TRICARE For Life Cost Matrix to learn more.

Do you have to call TRICARE when you move? ›

If you're changing TRICARE regions, you can transfer your enrollment online, by mail, or by phone after you move. If you need help completing your transfer, call the TRICARE contractor for your new region. Once you're at your new location, you may need to find a new primary care manager or health care provider.

How do I switch my TRICARE region? ›

How to Change Your Tricare Region Online
  1. Log in. Log in to the MilConnect website. ...
  2. Go to BWE. Under the benefits tab, go to Beneficiary Web Enrollment (BWE). ...
  3. Chose desired dependent. ...
  4. Change the residential address. ...
  5. Transfer region. ...
  6. Make the change. ...
  7. And now you're done!

Is TRICARE Select or Prime better? ›

If you're on active duty, you have to enroll in TRICARE Prime. All others can choose to enroll in TRICARE Prime or TRICARE Select. TRICARE Prime offers fewer out-of-pocket costs than TRICARE Select, but less freedom of choice for providers. If you have other health insurance.

Do veterans qualify for TRICARE for Life? ›

TRICARE For Life (TFL) is a program that provides health coverage to all military retirees, their spouses, survivors and other qualified dependents.

What is not covered by TRICARE for Life? ›

In general, TRICARE excludes services and supplies that are not medically or psychologically necessary for the diagnosis or treatment of a covered illness (including mental disorder), injury, or for the diagnosis and treatment of pregnancy or well-child care.

Can you ever lose TRICARE for life? ›

Beneficiaries entitled to Medicare Part A who decline Medicare Part B coverage will lose TRICARE eligibility. The key to TRICARE eligibility depends on enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), which will indicate the dates of eligibility.

How do I change my address with deers online? ›

You can update your address and/or phone number on your DEERS record by going to the IDCO Online are made in DEERS. Note: If you are covered by TRICARE, you might prefer to make changes that affect your coverage options (such as your residence address) in Beneficiary Web Enrollment (BWE).

How do I change my address with DFAS? ›

How do I change my mailing address? The simplest and quickest solution for changing your mailing address is through myPay , our online account management system. For any questions or concerns regarding myPay , call 888-332-7411 (option 5) for a customer service representative.

How do I update my address on MilConnect? ›

To update an address, click Update Contact Info under the Contact Info tab.

How to update provider information with TRICARE? ›

Provider groups who need to add a provider or multiple providers to their practice can submit an updated TRICARE Provider Roster to PDMRoster@hnfs.com or complete and fax a Provider Information Form (PIF) to 1-844-224-0381.

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